Send reminders before annual renewals
Hi, While I have enjoyed sing Slides I am really frustrated that you charge the annual fee without sending me any up-front reminders.
Not being notified before an annual renewal is really not customer friendly...
So I've now decided to leave Slides.
Just wanted to let you know that the customer experience do influence how one perceive a brand.
Kind regards,
Joakim Westin
Grisslehamn
Sweden
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Joakim Westin
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